If you are experiencing difficulty with Text Giving be sure you are doing the following:
Including the amount of your gift.
- Text messages for Text Giving need to contain the amount. You may also be asked to select a fund (e.g. 20 missions).
Use the following format: Keyword, gift amount.
- The amount you want to give (e.g. 50, or $50) needs to follow your organization's keyword (e.g. 20 missions).
Specify a specific fund, if desired.
- If there's a specific fund you want to give to, you need to let us know. If you don't want to give to a specific fund and your organization has a default fund, it will be used.
Specify what organization you're giving to.
- If you have more than one organization that you give to, you also need to include the organization's keyword in your Text Giving response so we know who you want to give to.
Need more help? Submit a request with our support team.