Not every type of credit or debit card will scan using your device's camera. If you are using a normally embossed landscape-mode credit or debit card, you will be able to scan your card as expected.
To use your camera to capture your card, follow these instructions:
- Open the Pushpay app.
- Select "more" to display additional options.
- Select "payment methods."
- Select "add," then choose "card."
- Select "Scan your card" and hold the card so it fills the white rectangle on-screen. The sides of the rectangle will fill in with red bars when the card is recognized. The phone may vibrate to let you know it worked, and the card numbers will automatically fill in as the Card Details.
- Enter your Expiration Date and Security Code/CVV code from the back of the card.
- Enter a card nickname if you want to (this is optional, but could help you recognize it in a list of payment methods, or to remind yourself which account you used).
- Select Done
However, if your card fits any of the following situations, you may have trouble scanning; you could simply add it manually.
Tall Cards/Cards in Portrait Mode
Glare or Awkward Lighting
The scanning software is looking for the shadows cast by the embossed numbers, so if there is glare, excessive or dim light on the card that would cause problems.
Letters and Numbers Are Not Embossed.
The scanning software relies on the numbers being embossed. If they aren't embossed, the card can't be recognized.
Cards That Have Unusually Small Font
The camera is looking for normal sized numbers, and has trouble reading small numbers - probably a combination of the embossed shadows and the layout being unordinary.