Logging in with multiple users
Can I share my account?
Normally, we encourage givers to create individual accounts. However, we can understand the need to share an account with a family member or partner, and this can be done through creating one account and sharing this across multiple devices.
As with all shared accounts, it is important that you choose secure passwords and keep these and other authentication details safe.
Can I Log In With Multiple Devices?
If you want to share an existing Pushpay account, simply install the app on the new device and enter the mobile number of the registered Pushpayer.
A confirmation code will be sent to your registered mobile number, so it is important to have the original device available during this process. Enter the SMS confirmation code in the new device, and select a passcode. Passcodes are unique to the device, and mean you can use Pushpay from multiple devices simultaneously.
Your Pushpay account can only have one phone number and one email address associated with it. Phone numbers can only be associated with one Pushpay account.
If you change your phone number or email address for any reason, it is important that you update your details.
How do I control which devices have access to my account?
From here, you can manage devices and remove access for a device, like this:
- Login to your Pushpay account.
- Click Security on the left side menu.
- Click the X next to the device that you wish to revoke access to your Pushpay account.
- Click Yes to confirm this action.